PURCHASE POLICY
No exchanges or refunds in store or online.
Beblue products are covered by a six-month warranty against manufacturing defects, which does not include loss of parts, damage associated with everyday use, drops, or impacts against a hard surface.
Presentation of the invoice is necessary, otherwise the repair will be treated as out of warranty.
At the same time, all the elastic bands on our bracelets are guaranteed for life and will be replaced free of charge.
Outside of warranty, we accept all forms of repairs.
Necklaces and bracelets are strung on silk threads so they don't damage your pearls. A knot between each pearl is necessary for two main reasons. The first is that if the silk thread breaks, you won't risk losing all the pearls in your jewelry. The second is that with a knot between each pearl, they won't touch each other and therefore won't wear out prematurely. It's therefore best to have your necklace or bracelet re-threaded once a year if you wear them regularly.
For a certain amount, we offer to re-string the pearls of your favorite Beblue jewelry.
DELIVERY Online only, if one of your products arrives defective or damaged during shipping, an exchange request is possible within 15 days. If your jewelry is damaged, contact them upon receipt. They will find the most suitable arrangement for the situation.
All shipments are made by postal packet in packaging guaranteeing perfect protection of the contents. Customs fees may apply at your expense for shipments outside the country.
If you have any questions or need assistance, they will be happy to help you through the process. info@bebluebijoux.com Tel.: + 1 (514) 680 6620
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