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After-sales information Maison Jacynthe

If this product arrives defective and/or damaged when the order is shipped, an exchange request is possible within 10 days. For any other issues occurring after this 10-day period and before the end of the 12-month warranty, please call 450-444-7644.

We invite you to read the instruction manual carefully in order to take advantage of all these features.


Manufacturer's Warranty

Products carry a 12-month limited warranty against manufacturing defects.

Please contact your local distributor for after-sales inquiries or product maintenance.

Proof of purchase will be required.

The warranty does NOT cover:

  • Damage to accessories due to frequent use/depreciation
  • Damage due to misuse or improper use of the product
  • Damage caused by non-domestic use (i.e. natural disaster, commercial use)
  • Failure to provide proof of damage to the product & purchase

We reserve the right for the final decision on free product maintenance provided within the mentioned period and any other conditions.


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