After-sales information Maison Jacynthe
If this product arrives defective and/or damaged when the order is shipped, an exchange request is possible within 10 days. For any other issues occurring after this 10-day period and before the end of the 12-month warranty, please call 450-444-7644.
We invite you to read the instruction manual carefully in order to take advantage of all these features.
Manufacturer's Warranty
Products carry a 12-month limited warranty against manufacturing defects.
Please contact your local distributor for after-sales inquiries or product maintenance.
Proof of purchase will be required.
The warranty does NOT cover:
- Damage to accessories due to frequent use/depreciation
- Damage due to misuse or improper use of the product
- Damage caused by non-domestic use (i.e. natural disaster, commercial use)
- Failure to provide proof of damage to the product & purchase
We reserve the right for the final decision on free product maintenance provided within the mentioned period and any other conditions.
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