Welcome to MJ Addicts!
A simple program to thank you for your loyalty.
Your exclusive rewards
Discover unique gifts selected just for you, thanks to our loyalty program.
Don't forget to add the reward to your basket when you redeem your points!
5700 points
5700 points
5100 points
4125 points
4050 points
4012 points
3750 points
3375 points
2625 points
2250 points
2175 points
2175 points
2175 points
Your privileges according to your level
The more points you collect, the faster you'll earn rewards!
I enjoy
0 - 19 999 MJ points
1$ = 10 points
I like
20 000 - 39 999 MJ points
1$ = 12 points
I love
40 000 MJ points and more
1$ = 15 points
FAQ
- LOYALTY PROGRAM -
How do I sign up for the loyalty program?
Maison Jacynthe account holders are immediately members of the program and can collect points. So you can start collecting points right away!
If you don't already have a Maison Jacynthe account, simply create one to start collecting points.
If you don't already have a Maison Jacynthe account, simply create one to start collecting points.
How does the loyalty program work?
Our loyalty program rewards your loyalty with increasing benefits as you accumulate points. Here's how it works:
It's important to note that when you use your points to earn rewards, your points balance is adjusted accordingly.
For example, if you spend all your points after reaching the I love level with 18 000 points, you will return to the initial rate of 10 points per dollar spent, corresponding to the I enjoy level.
- Level I enjoy : From 0 to 19 999 MJ points, each dollar spent earns you 10 points.
- Level I like : From 20 000 to 39 999 MJ points, each dollar spent earns you 12 points.
- Level I love : From 40 000 MJ points, you reach our highest level, where every dollar spent earns you 15 points.
It's important to note that when you use your points to earn rewards, your points balance is adjusted accordingly.
For example, if you spend all your points after reaching the I love level with 18 000 points, you will return to the initial rate of 10 points per dollar spent, corresponding to the I enjoy level.
How do I redeem my points?
To redeem your points, exchange them for free products customized by our loyalty program.
To find out how to proceed, see Redeem loyalty points.
To find out how to proceed, see Redeem loyalty points.
Can I earn points on all my purchases?
Almost! Points are accumulated on regularly priced products.
Certain exclusions apply :
Please note that the loyalty program cannot be combined with any other promotion.
Certain exclusions apply :
- Gift certificates
- Bistro products and food
- All products in food tab
Please note that the loyalty program cannot be combined with any other promotion.
Can I get my points refunded or exchanged?
Once the transaction has been completed and your points have been used, they cannot be recovered or exchanged for another product.
If the transaction has not been completed and you wish to cancel your coupon, it is possible to recover your points:
If the transaction has not been completed and you wish to cancel your coupon, it is possible to recover your points:
- Click on the pink bubble at the bottom left of your screen entitled Maison Jacynthe - Loyalty program.
- Click on profil icon to the right of Rewards.
- Click on History.
- Click on Cancel the coupon.
How can I cancel my coupon?
If the transaction has not been completed and you wish to cancel your coupon, it is possible to recover your points:
- Click on the pink bubble at the bottom left of your screen entitled Maison Jacynthe - Loyalty program.
- Click on profil icon to the right of Rewards.
- Click on History.
- Click on Cancel the coupon.
Do points have an expiry date?
No, your points will never expire!
Does the value of my free product qualify me for free delivery?
No, delivery is free when you reach the amount indicated before taxes.
I've saved my points for a specific reward, but it's no longer available. What can I do now?
Our loyalty program is evolving, and rewards may change without notice.
How often do rewards change?
Our loyalty program offers new rewards every season. Rewards are subject to change without notice.
Is it possible to use our online points to obtain catalog gifts for in-store purchases?
Certainly, your points are redeemable both online and in-store. In-store, you can redeem your points for a variety of rewards. Online, only one free gift per order is allowed.
How can I check my level?
To check your level, click on the pink bubble entitled Maison Jacynthe - Loyalty program, at the bottom left of your screen. Then select the box with the medal icon.