Loyalty program

Welcome to MJ Addicts!

A simple program to thank you for your loyalty.

01	Subscribe Create your account and start collecting points now.

02	Accumulate Earn points for every purchase of products in store and online.

03	Claim Redeem your points for free products.

Subscribe Sign in

Your exclusive rewards

Discover unique gifts selected just for you, thanks to our loyalty program.

Don't forget to add the reward to your basket when you redeem your points!

Find out how to redeem points

22 800 points

8100 points

6075 points

5400 points

5250 points

Don't forget to add the reward to your basket when you redeem your points!

Find out how to redeem points

8550 points

8250 points

8100 points

6075 points

5400 points

5250 points

5100 points

4150 points

4012 points

3900 points

3750 points

3450 points

3187 points

1800 points

Don't forget to add the reward to your basket when you redeem your points!

Find out how to redeem points

5700 points

5100 points

4125 points

4050 points

4012 points

3750 points

3375 points

2625 points

2250 points

2175 points

Your privileges according to your level

The more points you collect, the faster you'll earn rewards!

I enjoy

0 - 19 999 MJ points

1$ = 10 points

I like

20 000 - 39 999 MJ points

1$ = 12 points

I love

40 000 MJ points and more

1$ = 15 points

FAQ

- LOYALTY PROGRAM -

How do I sign up for the loyalty program?

Maison Jacynthe account holders are immediately members of the program and can collect points. So you can start collecting points right away!

If you don't already have a Maison Jacynthe account, simply create one to start collecting points.

How does the loyalty program work?

Our loyalty program rewards your loyalty with increasing benefits as you accumulate points. Here's how it works:

Level I enjoy : From 0 to 19 999 MJ points, each dollar spent earns you 10 points.
Level I like : From 20 000 to 39 999 MJ points, each dollar spent earns you 12 points.
Level I love : From 40 000 MJ points, you reach our highest level, where every dollar spent earns you 15 points.

It's important to note that when you use your points to earn rewards, your points balance is adjusted accordingly.

For example, if you spend all your points after reaching the I love level with 18 000 points, you will return to the initial rate of 10 points per dollar spent, corresponding to the I enjoy level.

How do I redeem my points?

To redeem your points, exchange them for free products customized by our loyalty program.
To find out how to proceed, see Redeem loyalty points.

Can I earn points on all my purchases?

Almost! Points are accumulated on regularly priced products.

Certain exclusions apply :

Gift certificates
Bistro products and food
All products in food tab

Please note that the loyalty program cannot be combined with any other promotion.

Can I get my points refunded or exchanged?

Once the transaction has been completed and your points have been used, they cannot be recovered or exchanged for another product.

If the transaction has not been completed and you wish to cancel your coupon, it is possible to recover your points:

Click on the pink bubble at the bottom left of your screen entitled Maison Jacynthe - Loyalty program.
Click on profil icon to the right of Rewards.
Click on History.
Click on Cancel the coupon.

How can I cancel my coupon?

If the transaction has not been completed and you wish to cancel your coupon, it is possible to recover your points:

Click on the pink bubble at the bottom left of your screen entitled Maison Jacynthe - Loyalty program.
Click on profil icon to the right of Rewards.
Click on History.
Click on Cancel the coupon.

Do points have an expiry date?

Please note that after 12 consecutive months without using your accumulated points, your balance will be reset to zero. Stay active by redeeming your points for rewards to maximize your benefits!

Does the value of my free product qualify me for free delivery?

No, delivery is free when you reach the amount indicated before taxes.

I've saved my points for a specific reward, but it's no longer available. What can I do now?

Our loyalty program is evolving, and rewards may change without notice.

How often do rewards change?

Our loyalty program offers new rewards every season. Rewards are subject to change without notice.

Is it possible to use our online points to obtain catalog gifts for in-store purchases?

Certainly, your points are redeemable both online and in-store. In-store, you can redeem your points for a variety of rewards. Online, only one free gift per order is allowed.

How can I check my level?

To check your level, click on the pink bubble entitled Maison Jacynthe - Loyalty program, at the bottom left of your screen. Then select the box with the medal icon.

Loyalty program

Welcome to MJ Addicts!

01

Subscribe

Create your account and start collecting points now.

02

Accumulate

Earn points for every purchase of products in store and online.

03

Claim

Redeem your points for free products.

Your exclusive rewards

Your privileges according to your level

FAQ